Refund policy

At Zordosh, we pride ourselves on the meticulous craftsmanship and exceptional quality that goes into crafting every piece of clothing, all tailored to your specific order. Consequently, we do not have a standard return policy in place. Nevertheless, we fully comprehend that there could arise specific situations where a return or refund becomes imperative. We kindly request that you peruse our policy carefully, as it delineates the circumstances under which we are prepared to accommodate returns and issue refunds. Your understanding is greatly appreciated.

Return Eligibility Criteria:

You have the option to initiate a return for your order under the following conditions:

• The item is either incorrectly dispatched or exhibits a defect.

• Your return request is made within 2 days of receiving the delivery.

• Please be aware that this return policy does not cover any damage incurred during shipping.

Should you find it necessary to proceed with a return, we kindly request that you reach out to us at zordoshofficial@gmail.com to commence the return process. Upon receiving the product back, our team will meticulously inspect it for any defects or damages. Subsequently, you will be notified via email regarding the eligibility of your product for either a refund or store credit. Your satisfaction is of utmost importance to us, and we are here to assist you throughout the process.​

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

 zordoshofficial@gmail.com